Safety & Crisis Protocol

If you need help right now.

You don't have to carry this alone.

Last reviewed: October 21, 2026

Get help now

All My Parts is not for emergencies. If you or someone else may be in danger, please use one of these right now.

What All My Parts is, and isn't

All My Parts is an AI journaling app that uses ideas from Internal Family Systems. The AI is not a person and not a therapist, and this is not therapy.

  • It is not for emergencies. If you may be in danger, use the lines at the top of this page.
  • It is not monitored by people in real time. No one at All My Parts reads your messages as you write them. No person will notice if you are in trouble, and no one will reach out to you.
  • It cannot contact anyone. The app cannot call emergency services, tell your emergency contacts, or reach anyone else for you.
  • It can be wrong. The AI makes mistakes, and it can miss how serious something is.

How the app notices risk

Two things work together.

  • The AI's instructions. The AI that talks with you is instructed to respond to any sign of suicidal thinking or self-harm, not only a stated plan. That includes indirect signs, such as “everyone would be better off without me” or “a part of me wants to die,” and questions about methods, heights, or doses. It is also told to watch for thoughts of hurting someone else, abuse or violence, eating-disorder behavior, and signs that someone may be under 18.
  • An automatic check on each message. Every message you send is checked automatically, by a keyword screen and by a second AI check. When the check finds signs of risk, the app shows a “Get help now” card with 988 (call or text), 911, and findahelpline.com. The card comes from the app, not from the AI, so it can appear even if the AI's reply does not mention help.

No person reviews these checks. They are automatic, and they can miss things or flag things that are not a crisis. That is why the lines at the top of this page come first.

What the AI and the app do

  • Ask directly. If you show any sign of suicidal thinking or self-harm, the AI asks you directly and gently whether you are thinking about ending your life, and offers 988 in the same reply. If danger seems close, such as a plan, means at hand, or an attempt in progress, it stops reflecting and urges you to call 911 or 988 right now.
  • Show help. When the automatic check finds signs of risk, the app shows the Get help now card. The mobile apps also have a Get help now screen you can open any time.
  • Keep listening. The AI does not lecture you, and it never ends the conversation because you are struggling. It stays with you.
  • Never give method information. The AI will not give information that could help someone hurt themselves, such as methods, doses, heights, or places, even if the question sounds casual, hypothetical, or like research. It will not promise to answer later.
  • Point to a therapist for the deepest work. For deep trauma work, and for any part of you that wants to die or to hurt you, the AI offers compassion and says plainly that this is work to do with a therapist. It keeps you company in the meantime.
  • Be honest about its limits. The AI says it is an AI and that it cannot contact anyone for you, and it never claims otherwise.
  • Handle summaries with care. If a session involved a crisis, the summary written afterward gets a plain title, no quote, and a line pointing to support, and the app does not create part cards from it.

AI disclosure

In our iPhone and Android apps, a clear notice at the start of every session tells you that you are talking with an AI, not a person. If you ask the AI whether it is a person or a therapist, it tells you plainly that it is neither.

18 and older only

You must be at least 18 to use All My Parts, and we are limiting the app to the United States and Canada. If someone tells the AI they are under 18, it is kind about it, explains that the app is built for adults, and points to a trusted adult and to youth lines such as Kids Help Phone (Canada) and Childhelp (US). If a young person needs help right now, please use the lines at the top of this page.

How we count referrals

Each time the app shows a Get help now card, we add to a running count. For each one we record only the date, the level and type of concern (for example, self-harm or abuse), which part of the app showed it, the platform (iOS, Android, or web), and whether the account was free or Pro. We do not record what you wrote, and we do not record who you are.

Starting July 1, 2027, we will report these totals to California's Office of Suicide Prevention each year. The reports contain no information about individual users.

Guidance we follow

This protocol is designed to follow the safe-messaging guidance of the 988 Suicide & Crisis Lifeline and the American Foundation for Suicide Prevention (AFSP): ask about suicide directly and without judgment, never describe methods, stay present, and connect people with trained help.

Report a concern

If the AI said something that worried you, or something here did not work the way this page says, please tell us. In the iPhone and Android apps, tap Report this response on any AI message. You can also email help@allmyparts.me. Reports go to our team, and we use them to improve this protocol.